TERMS OF SERVICE

Last Updated: September 9, 2026

OVERVIEW

Welcome to Steamboat Honey Company. The terms “we,” “us,” and “our” refer to Steamboat Honey Company.

Steamboat Honey Company operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access, browse, purchase from, or otherwise use our Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have provided consent for your minor dependents to use the Services on devices you own, purchase, or manage.

When using the Services or purchasing products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity occurring under your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make every reasonable effort to accurately describe and display our products. However, product colors, textures, consistency, appearance, packaging, and other characteristics may vary from what appears on your screen.

Our honey products are made using natural ingredients, and natural variation is part of the product. Color, flavor, aroma, texture, and consistency may vary between batches or over time.

Product descriptions, ingredients, pricing, availability, packaging, and other information may be changed at any time without notice.

We reserve the right to discontinue any product or limit quantities available to any person, household, geographic area, or jurisdiction.

We do not guarantee that a product's appearance, flavor, texture, or other subjective characteristics will exactly match photographs, descriptions, previous batches, or your individual expectations.

SECTION 3 — FOOD PRODUCTS, ALLERGENS & HONEY INFORMATION

Steamboat Honey Company sells food products made with honey and other ingredients.

Please carefully review product descriptions, ingredient information, and available allergen information before consuming our products. If you have a food allergy, sensitivity, dietary restriction, or medical concern, you are responsible for determining whether a product is appropriate for you.

Products may be produced, handled, stored, or packaged in facilities or environments where other food ingredients or potential allergens may also be present.

Honey is a natural product and may crystallize over time. Crystallization is a normal characteristic of real honey and does not necessarily indicate that the product has spoiled.

Honey should not be fed to infants under 12 months of age.

Unless expressly stated otherwise, information provided through our website, social media, emails, recipes, product descriptions, or other content is for general informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice.

If you have questions regarding allergies, dietary restrictions, pregnancy, medical conditions, or whether a product is appropriate for you, consult a qualified healthcare professional.

SECTION 4 — ORDERS

When you place an order, you are making an offer to purchase products from Steamboat Honey Company.

We reserve the right to accept, reject, limit, or cancel an order at our discretion, including because of product availability, suspected fraud, pricing or listing errors, or other circumstances.

An order is not considered accepted until we confirm acceptance and successfully process payment.

Please review your order carefully before submitting it. Because we may begin processing orders quickly, we cannot guarantee that cancellation or modification requests can be accommodated after an order has been placed.

If we cancel or materially change an order, we will attempt to notify you using the contact information provided with your order.

Purchases are subject to our Refund Policy.

You represent that products purchased through the Services are intended for lawful personal or household use unless we have separately authorized a wholesale or commercial transaction.

SECTION 5 — PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged will generally be the price displayed when your order is submitted and will appear in your order confirmation.

Unless otherwise stated, displayed prices do not include applicable taxes, shipping, handling, customs duties, import charges, or similar fees.

Prices offered online may differ from prices available at farmers markets, events, retail partners, wholesale accounts, or other sales channels.

Promotions may have separate terms and conditions. If promotional terms conflict with these Terms regarding that promotion, the promotional terms will control.

You agree to provide accurate and current billing, payment, and account information.

You represent and warrant that you are authorized to use the payment method provided and agree to pay all charges associated with your order, including applicable taxes, shipping, and handling charges.

SECTION 6 — SHIPPING AND DELIVERY

Shipping and delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, natural disasters, customs processing, incorrect addresses provided by customers, transportation disruptions, or other events outside our reasonable control.

Please ensure your shipping information is complete and accurate before submitting your order.

To the extent permitted by applicable law, risk of loss and title to products pass according to the applicable shipping terms and carrier arrangements.

If your package arrives damaged, incorrect, or appears to have been lost in transit, please contact us as soon as reasonably possible at steamboathoneyco@gmail.com so we can review the situation.

SECTION 7 — INTELLECTUAL PROPERTY

The Services and their content—including trademarks, logos, brand names, product names, text, photographs, graphics, illustrations, recipes, videos, audio, designs, product descriptions, and the selection and arrangement thereof—are owned by or licensed to Steamboat Honey Company and are protected by applicable intellectual property laws.

The Services are provided for your personal, non-commercial use.

Unless we provide prior written permission, you may not reproduce, copy, distribute, modify, republish, sell, commercially exploit, publicly display, or create derivative works from our content.

Nothing in these Terms grants you ownership of or a license to Steamboat Honey Company intellectual property except for the limited right to access and use the Services in accordance with these Terms.

Steamboat Honey Company names, logos, product names, designs, and slogans may be trademarks or other protected intellectual property of Steamboat Honey Company.

Shopify's names, logos, products, and trademarks belong to Shopify or its applicable licensors.

All rights not expressly granted are reserved.

SECTION 8 — OPTIONAL TOOLS

We may provide access to tools, applications, features, or services operated by third parties.

We do not necessarily monitor or control these third-party tools and provide access to them “as is” and “as available,” without warranties or endorsements.

Your use of third-party tools is at your own discretion and risk and may be subject to separate terms and privacy policies established by those providers.

Any new tools, resources, or features we add to the Services will also be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

The Services may contain links to third-party websites, platforms, services, or content.

We are not responsible for evaluating or guaranteeing the accuracy, safety, availability, practices, or content of third-party websites.

If you leave our Services to access a third-party website or service, you do so at your own risk.

Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Steamboat Honey Company is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and Steamboat Honey Company.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Steamboat Honey Company, including injury, damage, or loss arising from products purchased from us.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Steamboat Honey Company.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy [INSERT LINK].

Because our store is hosted by Shopify, Shopify may collect and process certain personal information related to your access to and use of the Services.

Information you provide may be transmitted to Shopify and other service providers that help us operate our store, process payments, fulfill orders, communicate with customers, and provide the Services.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 12 — REVIEWS, FEEDBACK & USER CONTENT

If you submit reviews, photographs, comments, suggestions, ideas, recipes, feedback, or other content to us (“Feedback”), you grant Steamboat Honey Company a non-exclusive, perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for lawful business purposes, including marketing and promotion.

You represent that you own or otherwise have the rights necessary to provide the Feedback and grant this license.

If you received compensation, free products, discounts, or another incentive related to your Feedback, you are responsible for making any disclosures required by applicable law.

You may not submit content that infringes another person's intellectual property, privacy, publicity, or other rights or that is unlawful, fraudulent, abusive, defamatory, obscene, or malicious.

We may monitor, edit, reject, or remove Feedback at our discretion, but we are not obligated to do so.

You remain responsible for the accuracy and legality of the content you submit.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions involving product descriptions, ingredients, availability, pricing, promotions, shipping charges, transit times, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Where permitted by law, we may cancel an order if material information related to the order was inaccurate, including after the order was submitted.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate any law; infringe intellectual property or other rights; transmit malicious software; engage in fraud or deception; harass, threaten, abuse, or impersonate another person; collect personal information without authorization; distribute spam or other unauthorized solicitations; interfere with the operation or security of the Services; or otherwise use the Services in a manner that could harm Steamboat Honey Company, Shopify, our customers, or third parties.

You may not reproduce, scrape, extract, copy, sell, resell, or commercially exploit substantial portions of the Services without our written authorization.

You may not bypass or circumvent security, access controls, robot exclusion measures, or other technological protections used in connection with the Services.

We reserve the right to suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 15 — AUTOMATED AGENTS

If automated or semi-automated software, artificial intelligence agents, bots, crawlers, or similar technologies (“Agents”) access or interact with the Services, they must comply with these Terms and any technical restrictions we establish.

Agents may not disguise automated activity as human activity, circumvent CAPTCHAs or other security measures, evade technical restrictions, or misrepresent their identity when specifically asked whether an interaction is automated.

We reserve the right to restrict or block automated access to the Services.

SECTION 16 — TERMINATION

We may suspend or terminate your access to all or part of the Services if you violate these Terms or when otherwise permitted by applicable law.

You remain responsible for amounts properly due before termination.

Provisions that by their nature should survive termination—including intellectual property, Feedback, warranty disclaimers, limitations of liability, indemnification, governing law, and other applicable provisions—will survive termination.

SECTION 17 — DISCLAIMER OF WARRANTIES

Information provided through the Services is offered for general informational purposes.

While we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, current, accurate, or error-free.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED BY STEAMBOAT HONEY COMPANY OR REQUIRED BY LAW.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

SECTION 18 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STEAMBOAT HONEY COMPANY AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Steamboat Honey Company, Shopify, and our respective affiliates, owners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, losses, costs, and reasonable attorneys' fees arising from your violation of these Terms, violation of applicable law or third-party rights, or misuse of the Services.

We may control the defense and settlement of an indemnifiable claim, subject to applicable law.

You agree to reasonably cooperate with the defense of such claims.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed as necessary.

The remaining provisions will remain valid and enforceable.

SECTION 21 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.

These Terms, together with policies and other terms incorporated by reference, constitute the agreement between you and Steamboat Honey Company regarding your use of the Services and supersede prior agreements or communications concerning the same subject matter.

SECTION 22 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms as permitted by applicable law.

SECTION 23 — GOVERNING LAW

These Terms and any separate agreements through which Steamboat Honey Company provides Services will be governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable federal law controls.

To the extent permitted by applicable law, disputes arising from or relating to these Terms or the Services will be brought in the appropriate state or federal courts located in or serving Routt County, Colorado, and you consent to the jurisdiction and venue of those courts.

Nothing in this section limits any consumer rights that cannot legally be waived or restricted.

SECTION 24 — HEADINGS

Section headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 25 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace these Terms by posting an updated version to our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Steamboat Honey Company
Steamboat Springs, Colorado
Email: steamboathoneyco@gmail.com
Website: steamboathoneycompany.com